Patient & Family Resources

Preparing for Your First Home Health Visit

Have your medication bottles, insurance cards, hospital discharge papers and physician information available. Be ready to discuss recent symptoms, falls, changes in ability and the help you currently receive at home.

Home Safety Checklist

Remove loose rugs and clutter from walkways, improve lighting, keep frequently used items within easy reach and make sure pets are secured during visits when needed.

Know When to Call

Active patients should follow the instructions provided by their Loving Light clinician for reporting symptoms or changes. For a life-threatening emergency, call 911 immediately.

Patient Rights & Responsibilities

Patients have the right to participate in care decisions, receive understandable information, have their privacy protected and voice concerns without retaliation.

Physician & Referral Resources

Loving Light welcomes referrals from physicians, hospitals, rehabilitation facilities and other authorized sources. Our intake team can review the requested disciplines, coordinate required documentation and provide updates regarding acceptance and start of care.

Referral CTA:

Call 1-866-661-8999

Recommended downloadable items:

• Home health referral form
• Accepted insurance list
• Service area map or city list
• Face-to-face documentation guide
• Agency contact sheet

Medicare & Eligibility

Medicare home health coverage generally requires that a patient:

• Is under the care of a doctor or other allowed practitioner
• Needs intermittent skilled nursing care, physical therapy, speech-language pathology or continued occupational therapy
• Is homebound under Medicare’s definition
• Receives care from a Medicare-certified home health agency
• Has an established and regularly reviewed plan of care

Eligibility is determined case by case. Medicare rules and individual coverage can change, so Loving Light should verify benefits and explain any known patient responsibility before care begins.